Target Undergrounds Mission And Core Values

No Substitutes for Superior Client Service

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While we take great pride in our expertise in trenchless techonologies and our extensive tunneling experience, we recognize that technology by itself cannot provide the effective solutions that clients need in critical situations.
That's why our entire team--from key management to on-site supervisors and workers--focuses on providing excellent client service, education and communication at all stages of every project we undertake.
What sets Target apart is a philosophy that technical expertise—while vital—should never be viewed as a substitute for excellent client service. From the time Target was first etablished, the company’s leaders have worked to build an organization focused on providing outstanding client service based on innovative delivery, superior communication and a problem-solving approach individualized to every client’s needs. 
While many managers of our team have been major contributors to the development and spread of trenchless technology, we’ve learned this along the way: Great client service is something that simply can’t be developed in Research and Development, It must be an outgrowth of a company’s mission and fully integrated into day-to-day operations. That attitude resonates with our clients and sets Target apart from its competitors.

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Innovation in Delivering Latest Technologies​

At Target, the emphasis is on finding new and better ways to deliver the services clients need. Just as trenchless technology to rehabilitate sewer pipes was a new concept 25 years, Target has mainstreamed that application. We are constantly looking for ways in which new technologies can have a positive impact on our industry's future.
Target,s swift success and what it has accomplished in its business is the result of an extremely efficient and targeted business model, culminating in Target ranking as one of the fastest-growing pipeline rehabilitation and tunneling firms in the Middle East today.
We take pride in saying that success has not altered Target vision. From the beginning, we have been determined to attract the best people in the industry and provide product quality, great customer service and project safety.  We have kept to that core mission, and it continues to serve us and our clients well.